June 16, 2017November 5, 2017Body Language, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Energy Introduces You I was just media training several clients to address media reporters. Their request: Train us to deal with ambush situations better. The […]
April 4, 2017March 17, 2017Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Your Secret Weapon To help clients, I’ve found if others are not treating them nicely, there’s a secret weapon to employ: a smile. Cool thing […]
March 24, 2017March 17, 2017Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations Pick Your Battles For decades, we’ve advised clients to Never argue with someone who buys ink by the barrel or paper by the truckload. Because […]
March 7, 2017March 17, 2017Crisis Communications, Crisis Management, Damage Control, Media Relations Grin & Bear It? What do you do when you’re required to constantly defend your boss’s statements and behavior, especially to media reporters? Option 1: Grin […]
February 26, 2017March 17, 2017Media Relations, Public Speaking Stage Fright Gets Us All Lights. Camera. Action. It can make you nervous. It can make ANYONE nervous. Why? Because we don’t do it every day. Reporters […]
November 18, 2016November 24, 2016Common Sense, Crisis Management, Media Relations, Uncategorized Cameras Are Everywhere The best thing is to not do horrible things in the first place, like the police officer who punched a woman in […]
November 3, 2016January 29, 2022Crisis Communications, Crisis Management, Media Relations Heartthrobs Teach Lessons, too As a teen, I had a crush on singer Carly Simon. (Who didn’t?) And I learned a couple of things: 1. I […]
October 29, 2016January 29, 2022Crisis Communications, Crisis Management, Damage Control, Media Relations Accidents Happen Fact is, accidents happen (like the Delta plane that skidded off the runway at LaGuardia). And they will continue to. When they do, […]
October 28, 2016Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Never Sound Desperate Any time I hear a reporter say, “This is a story you’ll only see here (on our station),” I think, “This is […]
October 22, 2016January 30, 2022Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Avoid the Look Want to avoid the deer-in-the-headlights look? First improve your ability to think on your feet — to speak thoughts, ideas, persuasive rebuttals […]