Category: Common Sense

February 2, 2024February 9, 2024Common Sense, Crisis Management, Damage Control, Media Relations

Navigating the Minefield: The Art of Interview Prep for Sensitive Issues

No matter your industry, whenever a conversation could be a tightrope walk across public perception, preparation before an interview on sensitive issues […]

August 11, 2019January 26, 2022Common Sense, Damage Control, Media Relations

Lesson from Paul McCartney

One of my all-time heroes, Sir Paul McCartney, said it’s hard to be famous these days. Why? Because everyone has a camera […]

June 30, 2019July 1, 2019Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations

Transparency

No matter what you think, I’ve found the public can see right through you. For that matter, even friends can. We live […]

August 12, 2017November 5, 2017Common Sense, Crisis Communications, Crisis Management, Media Relations, Public Speaking

The Wise Get Training

Abraham Lincoln said, “I don’t think much of a man who is not wiser today than he was yesterday.” Most executives I […]

July 16, 2017Body Language, Common Sense, Crisis Communications, Crisis Management, Public Speaking

Master the Presentation

One key element we train all clients in is Mastering the Presentation, no matter the setting. In fact, our clients have to […]

April 4, 2017March 17, 2017Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking

Your Secret Weapon

To help clients, I’ve found if others are not treating them nicely, there’s a secret weapon to employ: a smile. Cool thing […]

March 24, 2017March 17, 2017Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations

Pick Your Battles

For decades, we’ve advised clients to Never argue with someone who buys ink by the barrel or paper by the truckload. Because […]

February 15, 2017March 17, 2017Common Sense

Avoid the Narcissist

In my 34 years in the business, I’ve learned it’s: Hard to work with a narcissist; Hard to work with a client […]

December 1, 2016March 17, 2017Body Language, Common Sense, Crisis Communications, Damage Control

Heart of the Matter

As a guitarist, I’m drawn to music constantly. Messages in songs, such as “The Heart of the Matter” by Don Henley, resonate […]

November 23, 2016November 24, 2016Common Sense, Crisis Communications, Crisis Management, Damage Control

The Ripple Effect

When I guest speak at university classes, I’m amazed to find very few students seek out current news events daily. One person […]