May 30, 2024May 30, 2024Brand Management, Crisis Communications, Crisis Management, Damage Control Be Careful What You Put in Writing: Navigating Crisis Communications Years ago, I had a high-profile client in court on the stand answering questions about the content of an email they wrote […]
February 2, 2024February 9, 2024Common Sense, Crisis Management, Damage Control, Media Relations Navigating the Minefield: The Art of Interview Prep for Sensitive Issues No matter your industry, whenever a conversation could be a tightrope walk across public perception, preparation before an interview on sensitive issues […]
June 30, 2019July 1, 2019Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations Transparency No matter what you think, I’ve found the public can see right through you. For that matter, even friends can. We live […]
January 4, 2018June 30, 2019Crisis Communications, Crisis Management, Damage Control, Media Relations, Uncategorized In ‘n Out in One Day As I’ve mentioned, when you face a crisis, the goal is to get in and get out of the issue in ONE […]