Grin & Bear It?
What do you do when you’re required to constantly defend your boss’s statements and behavior, especially to media reporters? Option 1: Grin […]
Stage Fright Gets Us All
Lights. Camera. Action. It can make you nervous. It can make ANYONE nervous. Why? Because we don’t do it every day. Reporters […]
Avoid the Narcissist
In my 34 years in the business, I’ve learned it’s: Hard to work with a narcissist; Hard to work with a client […]
Relationships Matter
Years ago, a client asked me to help get an article written about their company in a major newspaper. When I approached […]
Simple Tactic: Think 2 Steps Ahead
I’ve been playing chess since I was 12, mostly getting beaten by my brothers, but I gradually got better because of one […]
Two Points
When you sense trouble, two items I’ve found to be effective every time are: Talking Points Answers to Hot Grounders Before stepping […]
Heart of the Matter
As a guitarist, I’m drawn to music constantly. Messages in songs, such as “The Heart of the Matter” by Don Henley, resonate […]
The Ripple Effect
When I guest speak at university classes, I’m amazed to find very few students seek out current news events daily. One person […]
Cameras Are Everywhere
The best thing is to not do horrible things in the first place, like the police officer who punched a woman in […]
Help Me Understand
One of my most influential mentors would say, “Help me understand…” whenever he needed an explanation on behavior that seemed illogical. Help […]