Category: Crisis Communications

Even if you’re an Olympian, what you say matters. And when, in the heat of frustration, you bad-mouth opponents, it Will make […]

I’d be out of a job if executives didn’t do regrettably embarrassing things. That said, one way to stay out of media’s […]

If you have emails that you know will be released, say 15,000 of them, and you want to not be in the public […]

Don’t Lie. Ever. When you upset two of the nicest TV anchors in the country–Today Show’s Al Roker & Natalie Morales–you 1. Have […]

When you’re in a crisis communications situation, it sucks. When you botch a crisis communications situation, it sucks more–sometimes millions more. The […]

Over the past 33 years of counseling clients in a damage control, crisis communications situation, I’ve learned what works and what doesn’t. […]

Want to avoid a crisis communications disaster? Remember this: Transparency. Everything you do will be transparent, will be uncovered, will be found […]