November 18, 2016November 24, 2016Common Sense, Crisis Management, Media Relations, Uncategorized Cameras Are Everywhere The best thing is to not do horrible things in the first place, like the police officer who punched a woman in […]
November 15, 2016November 16, 2016Common Sense, Crisis Communications, Crisis Management, Damage Control Help Me Understand One of my most influential mentors would say, “Help me understand…” whenever he needed an explanation on behavior that seemed illogical. Help […]
October 28, 2016Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Never Sound Desperate Any time I hear a reporter say, “This is a story you’ll only see here (on our station),” I think, “This is […]
October 22, 2016January 30, 2022Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Avoid the Look Want to avoid the deer-in-the-headlights look? First improve your ability to think on your feet — to speak thoughts, ideas, persuasive rebuttals […]
October 15, 2016January 30, 2022Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations Reporters Are Just Doing Their Job A friend of mine, when he was a business editor, said, As a journalist, I tend to be skeptical about everything. OK, […]
October 12, 2016January 26, 2022Common Sense, Crisis Communications, Crisis Management, Damage Control Beware of the Paper Trail It’s simple and straightforward. Be careful with what you put in writing. A paper trail can vindicate you or incriminate you. A […]
October 10, 2016January 26, 2022Common Sense, Crisis Communications, Crisis Management, Damage Control Bad Bites Back In today’s world, executives, celebrities, talk show hosts, athletes — EVERYONE — has to be smarter about what they do, what they […]
October 8, 2016January 26, 2022Common Sense, Crisis Communications, Crisis Management, Damage Control Just Walk Away Sometimes you just have to walk away. Seeing the newly released video of Donald Trump’s remarks to Billy Bush on women reminded […]
September 29, 2016January 26, 2022Common Sense, Crisis Communications, Crisis Management, Damage Control Avoid an Aleppo Moment It’s called preparation. It’s called anticipation of reporters’ questions. It’s called Hot Grounders. Here’s what I mean. Lesson 1. When you are […]
September 26, 2016January 26, 2022Common Sense, Crisis Communications, Crisis Management, Damage Control Public Pressure Changes Everything This was the case long before John Lennon’s “Power to the People” anthem, but public pressure will continue to drive behavior. The […]