March 29, 2020Body Language, Brand Management, Public Speaking, Video Conferencing 5 Steps to Master Video Conferencing As the world has gone crazy overnight, it has also gone to video meetings by day, which may not be a bad […]
June 30, 2019July 1, 2019Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations Transparency No matter what you think, I’ve found the public can see right through you. For that matter, even friends can. We live […]
July 16, 2017Body Language, Common Sense, Crisis Communications, Crisis Management, Public Speaking Master the Presentation One key element we train all clients in is Mastering the Presentation, no matter the setting. In fact, our clients have to […]
June 16, 2017November 5, 2017Body Language, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Energy Introduces You I was just media training several clients to address media reporters. Their request: Train us to deal with ambush situations better. The […]
May 27, 2017November 5, 2017Body Language, Crisis Communications Breathe Every 7 years, my company provides a one-month,paid sabbatical with this request: Relax, breathe, clear your head, come back refreshed. For the […]
December 1, 2016March 17, 2017Body Language, Common Sense, Crisis Communications, Damage Control Heart of the Matter As a guitarist, I’m drawn to music constantly. Messages in songs, such as “The Heart of the Matter” by Don Henley, resonate […]
October 28, 2016Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Never Sound Desperate Any time I hear a reporter say, “This is a story you’ll only see here (on our station),” I think, “This is […]
October 22, 2016January 30, 2022Body Language, Common Sense, Crisis Communications, Crisis Management, Damage Control, Media Relations, Public Speaking Avoid the Look Want to avoid the deer-in-the-headlights look? First improve your ability to think on your feet — to speak thoughts, ideas, persuasive rebuttals […]
September 6, 2016January 26, 2022Body Language, Crisis Communications, Crisis Management, Damage Control Hips Don’t Lie The fact is the body doesn’t lie (unless you’re really, really good). If body language accounts for some 85% of our nonverbal […]