Since reading this years ago, I have told everyone I know who wants to understand reporters better.
“Most of us are insulated. We have spent half our lives in institutions that have a particular culture, and we perceive our company is the way everyone must already perceive it.
“Many of us are virtually surrounded by cringing ‘yes men’ who, in their quest to get ahead, usually tell us only what they think we want to hear.
“Is it any wonder that business executives, who live in great isolation, are shocked when their companies are attacked by the press or when the press does not print our every, all-important word?”
– David F. D’Alessandro, President, John Hancock Mutual Life Insurance Company