December 20, 2016January 29, 2022Uncategorized Two Points When you sense trouble, two items I’ve found to be effective every time are: Talking Points Answers to Hot Grounders Before stepping […]
December 1, 2016March 17, 2017Body Language, Common Sense, Crisis Communications, Damage Control Heart of the Matter As a guitarist, I’m drawn to music constantly. Messages in songs, such as “The Heart of the Matter” by Don Henley, resonate […]